Mike was great and gracious with his time to make sure I got a fair and expedited offer for my used Mazda. Process and paperwork was easy. I was next door looking to purchase a VW that was slightly above my budget. After some back and forth, Mike definitely put in the extra effort to ensure I was comfortable with buyback price to afford the purchase of a newer car next door. Thanks Mike for staying late and making the process painless!
I recently sold my car to DGDG through Ali. Ali was quick to respond on the phone and got the appointment setup the same day. He was honest enough to give me a heads up that they wont be able to give me the check the same day because of Christmas holidays. I handed over the car since he gave me a very competitive price compared to dealers (i might have made more had i sold to private party). I had to travel over Christmas break but Ali ensured me that he'd deposit money in couple days before 4pm. I was glad to see that he did deposit the money right on time. Great experience overall and I'd recommend Ali.
Ali Bayat - he is the guy! He helped us a lot when selling our car. He was patient & was following up with us in a timely manner. For sale, I wouldn't say that the offers are mind blowing but they're decent.
I had a great experience selling my Honda. I had sold several vehicles myself in the past, but the deal I had made fell through and I was impatient to get it done. So to avoid the usual tire kickers on Craigslist, I decided to give it a shot. I dropped in at noon which may not have been good timing as most staff were at lunch. I was greeted by Alejandra and we sat down to discuss my deal. I already understood going in that I was not going to get my best sale price here, but you are surrendering the best possible return for ease and convenience and I wanted it to be exactly that - convenient. Alejandra gave me a price range where she thought the offer would come in after the mechanic's appraisal. I came prepared with my title and had a minimum offer price in mind which was at the high end of her offer range. I let her know that I had about an hour before I had to leave. When I made Alejandra aware that I was both prepared to deal and in a hurry, she got on board and made it happen. She got someone to take a short lunch so they could evaluate my vehicle and prepared the paperwork in parallel while I paced and checked email and made a couple of calls. The offer matched my minimum and it looked like things would work out perfectly. But then, the manager was unavailable for a signature on my check. I told her I could not wait. So, Alejandra agreed to come to my home later in the day and pick up the car so that I didn't have to return. Now that is the convenience I wanted when I pulled in the store. In and out in an hour. Five Stars.
I had a wonderful experience with the DGDG Buy Center. Brendan has impeccable customer service skills, and he goes the extra mile to make sure that his clients have a great experience. Thank you Brendan for making my DGDG experience a great one! Ale helped me out with the process - and she was so personable and friendly. I was very skeptical at first, as I never sold a car before. But I am so glad I came to DGDG. Thanks again to Brendan and Ale!
Worked with Frank Fletcher who sold me a beautiful 2015 Ford Mustang GT convertible! Frank was personable, easy-going, and answered any questions I had. Definitely a no-pressure guy with independent knowledge of many different cars. Great experience purchasing my car at DGDG!
Best service was provided to me by Alejandra Ortega in my visit today. She made me feel at home and went an extra mile to make sure I get a great service.Great customer service agent with super personality is what I can describe her professional task execution
If someone is planning to sell a car and want the right amount for your car without putting much efforts than go to this place and ask for Brendan Everett. He is the best and will stick to his words. Selling my car was so effortless and he gave me the right amount. Thanks Brendan for such a nice customer experience.