My partner was ready for an upgraded car so we decided to spend the day shopping for cars. Of all the dealerships we looked at DGDG had the best customer service. Leslie was amazing , she did not have the car salesmen feel like most other sales reps we met throughout the day. She gave us a great offer for the old car and spent all the time with us that we needed. We looked at manny cars had a ton of questions and finally found the right car, took a test drive. After the test drive she was efficient with our paperwork. Thank you for all your help and being a pleasant person.
Had a very pleasant experience! I normally don't like coming into dealerships because they can sometimes be a pain with their process. I took the chance with DGDG, and Leslie was incredible! She was able to help my boyfriend and I out with the process of our trade in. It was a very smooth process with NO pressure. She was very responsive , patient, easy going, and HONEST. Honesty is the key here , because I hate being lied to. I mean who does. She gave us a great price for our trade in, and so I am one happy customer. Thanks Leslie and DGDG. I look forward to doing business with you some day again.
Mike was great and gracious with his time to make sure I got a fair and expedited offer for my used Mazda. Process and paperwork was easy. I was next door looking to purchase a VW that was slightly above my budget. After some back and forth, Mike definitely put in the extra effort to ensure I was comfortable with buyback price to afford the purchase of a newer car next door. Thanks Mike for staying late and making the process painless!
I recently sold my car to DGDG through Ali. Ali was quick to respond on the phone and got the appointment setup the same day. He was honest enough to give me a heads up that they wont be able to give me the check the same day because of Christmas holidays. I handed over the car since he gave me a very competitive price compared to dealers (i might have made more had i sold to private party). I had to travel over Christmas break but Ali ensured me that he'd deposit money in couple days before 4pm. I was glad to see that he did deposit the money right on time. Great experience overall and I'd recommend Ali.
Ali Bayat - he is the guy! He helped us a lot when selling our car. He was patient & was following up with us in a timely manner. For sale, I wouldn't say that the offers are mind blowing but they're decent.
I had a great experience selling my Honda. I had sold several vehicles myself in the past, but the deal I had made fell through and I was impatient to get it done. So to avoid the usual tire kickers on Craigslist, I decided to give it a shot. I dropped in at noon which may not have been good timing as most staff were at lunch. I was greeted by Alejandra and we sat down to discuss my deal. I already understood going in that I was not going to get my best sale price here, but you are surrendering the best possible return for ease and convenience and I wanted it to be exactly that - convenient. Alejandra gave me a price range where she thought the offer would come in after the mechanic's appraisal. I came prepared with my title and had a minimum offer price in mind which was at the high end of her offer range. I let her know that I had about an hour before I had to leave. When I made Alejandra aware that I was both prepared to deal and in a hurry, she got on board and made it happen. She got someone to take a short lunch so they could evaluate my vehicle and prepared the paperwork in parallel while I paced and checked email and made a couple of calls. The offer matched my minimum and it looked like things would work out perfectly. But then, the manager was unavailable for a signature on my check. I told her I could not wait. So, Alejandra agreed to come to my home later in the day and pick up the car so that I didn't have to return. Now that is the convenience I wanted when I pulled in the store. In and out in an hour. Five Stars.
I had a wonderful experience with the DGDG Buy Center. Brendan has impeccable customer service skills, and he goes the extra mile to make sure that his clients have a great experience. Thank you Brendan for making my DGDG experience a great one! Ale helped me out with the process - and she was so personable and friendly. I was very skeptical at first, as I never sold a car before. But I am so glad I came to DGDG. Thanks again to Brendan and Ale!
Worked with Frank Fletcher who sold me a beautiful 2015 Ford Mustang GT convertible! Frank was personable, easy-going, and answered any questions I had. Definitely a no-pressure guy with independent knowledge of many different cars. Great experience purchasing my car at DGDG!